Introduction
Filag Sovre ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website filagsovre.digital or use our services.
By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access our website or use our services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Fill out enquiry or contact forms
- Register for our programmes
- Subscribe to our newsletter
- Communicate with us via email or other channels
This information may include:
- Name
- Email address
- Programme interests
- Professional background
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Process programme enrolments and payments
- Send administrative information, such as programme updates and policy changes
- Send marketing communications (with your consent)
- Improve our website and services
- Analyse website usage and trends
- Comply with legal obligations
Information Sharing
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, and analytics.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share information for other purposes with your explicit consent.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your information
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Filag Sovre
71 Robinson Road, #14-01
Singapore 068895
Email: [email protected]