Our Commitment to GDPR
Filag Sovre is committed to protecting the privacy and personal data of all individuals, including those in the European Economic Area (EEA). We comply with the General Data Protection Regulation (GDPR) and have implemented appropriate measures to ensure the lawful, fair, and transparent processing of personal data.
Data Controller
Filag Sovre acts as the data controller for personal information collected through our website and services. As the data controller, we determine the purposes and means of processing your personal data.
Contact Details:
Filag Sovre
71 Robinson Road, #14-01
Singapore 068895
Email: [email protected]
Legal Basis for Processing
We process personal data only when we have a valid legal basis. The legal bases we rely on include:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you, such as providing educational services.
- Legal Obligation: Where processing is necessary to comply with a legal obligation.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests.
Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of your request, unless the request is complex or we receive numerous requests.
Right to Rectification
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
Right to Erasure (Right to be Forgotten)
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing based on legitimate interests.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance.
Right to Object
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing your data unless we can demonstrate compelling legitimate grounds.
Right to Withdraw Consent
Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates GDPR.
How to Exercise Your Rights
To exercise any of your rights under GDPR, please contact us at:
Email: [email protected]
We will respond to your request within one month. If your request is complex or we receive a high volume of requests, we may extend this period by up to two additional months, in which case we will inform you of the extension.
We may request proof of identity before processing your request to ensure that personal data is not disclosed to unauthorised persons.
International Data Transfers
As we are based in Singapore, your personal data may be transferred to and processed in countries outside the EEA. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Transfers to countries with an adequacy decision from the European Commission
- Other legally recognised safeguards
Data Protection Measures
We have implemented appropriate technical and organisational measures to ensure the security of personal data, including:
- Encryption of personal data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Staff training on data protection
- Incident response procedures
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our retention periods are based on:
- The nature of the data and the purposes for processing
- Legal, regulatory, and contractual requirements
- Industry standards and best practices
Updates to This Information
We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a revised date.
Contact Us
If you have any questions about GDPR compliance or wish to exercise your rights, please contact us:
Filag Sovre
71 Robinson Road, #14-01
Singapore 068895
Email: [email protected]